“Discovering Team Management - What is the role of a team leader?”
When it comes to the understanding the role of a team leader, you will quickly find that you cannot rely on a job title alone. Job titles such as “supervisor” or “team Leader” are broad job titles that can be used to describe a wide range of different positions.
So, let’s start by identifying the three common types of team leader roles, (we have assigned names to these three roles for the purpose of clarity)
A team coach is an entry level team leader role. The role has a narrow scope, with accountability limited to its two main functions, which are to
People in this role are normally a part time leader, with some of their day allocated to doing some of the work that their employees do.
This type of role is suited to
People in these jobs tend to focus on their technical skill development, rather than on developing their people leadership capabilities.
The team supervisor is a full time management/leadership role. The core functions of this role are to
The focus of the team supervisor is on getting the work done and following up closely with their employees to ensure that they are performing at the desired work rate and required quality standard.
People in these roles tend to spend most of their time planning and monitoring work performance and coaching to improve productivity or quality.
This role is most common in manufacturing environments where the work rate is set by a machine or in organizations where the managers do not delegate full team management responsibility to their team leaders.
A team leader is someone who is wholly accountable for their team’s performance. They participating fully in the hiring and firing process and they have a high level of involvement in the planning processes that affect their team.
This role has a far greater emphasis on leading people than on developing the incumbent’s technical capabilities.
Team Manager Task |
Team Coach |
Team Supervisor |
Team Leader |
Preparing for and the Facilitation of meetings |
|
X |
X |
Building effective teams |
|
|
X |
Developing and coaching team members |
X |
X |
X |
Managing Performance |
|
|
X |
Managing budgets or costs |
|
|
X |
Planning work |
|
X |
X |
Planning Resources |
|
|
X |
Driving for results |
|
|
X |
Managerial Decision Making |
|
|
X |
Analysis and problem solving |
X |
X |
X |
Managing change |
|
|
X |
Managing quality |
|
|
X |
Managing safety |
X |
X |
X |
Personal development |
|
|
X |
As you can see the role of a team leader can vary greatly, with many organizations placing significantly different expectations on the role of their team leaders.
In essence this variation can be divided into three broad roles
These roles vary in their complexity/diversity and the challenge that they offer the incumbent. Needless to say the pay the position offers tends to vary based on the scope of the work delegated to the position.
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